Information We Collect

At selvorinaxq, we collect information that helps us provide better budget reporting services to Australian individuals and businesses. We're transparent about what we gather and why we need it.

How We Use Your Data

Your information helps us deliver personalized budget reporting services and improve our platform. Here's exactly how we use different types of data:

We use your account information to verify your identity and provide customer support. Financial data you share goes directly into generating your custom reports and analyzing spending patterns. We never sell your personal information to third parties.

Usage information helps us understand which features are most valuable to our users, so we can focus our development efforts. Technical data ensures our platform runs smoothly and securely across different devices and browsers.

Data Sharing and Third Parties

selvorinaxq doesn't sell or rent your personal information. We only share data in specific circumstances that benefit your service experience or fulfill legal requirements.

We work with trusted service providers who help us deliver our platform - things like cloud hosting, email services, and payment processing. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

If required by Australian law, court order, or government request, we may disclose information. We'll notify you about such requests unless legally prohibited from doing so.

In the unlikely event of a business merger or acquisition, your information may be transferred to the new entity, but the same privacy protections would continue to apply.

Your Privacy Rights Under Australian Law

As an Australian resident, you have specific rights regarding your personal information. We've made it easy to exercise these rights through our platform and direct contact with our team.

• Access Your Data: Request a copy of all personal information we hold about you, delivered within 30 days via secure download.
• Correct Information: Update or fix any inaccurate personal details through your account dashboard or by contacting our support team.
• Delete Your Account: Request complete removal of your account and associated data, with confirmation provided within 48 hours.
• Data Portability: Export your financial reports and account data in standard formats to transfer to another service.
• Restrict Processing: Limit how we use your information while maintaining your account access for essential services.
• Withdraw Consent: Opt out of marketing communications or optional data collection at any time through your preferences.
• File Complaints: Contact the Australian Privacy Commissioner if you believe we've mishandled your personal information.

To exercise any of these rights, email us at info@selvorinaxq.com with your request. We'll respond within 5 business days and complete most requests within 30 days.

Security Measures and Data Protection

We take data security seriously and use multiple layers of protection to keep your financial information safe. Our security measures meet Australian government standards for financial data handling.

All data transmission occurs over encrypted HTTPS connections. Your financial information is stored in secure, Australian-based servers with restricted access controls. We regularly audit our systems and conduct security testing to identify potential vulnerabilities.

Our team receives ongoing security training, and we maintain strict access controls so only authorized personnel can view your information. We use two-factor authentication for all administrative accounts and monitor our systems 24/7 for suspicious activity.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with Australian legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

Account information and financial data are retained while your account remains active, plus an additional 7 years after account closure to meet Australian taxation record-keeping requirements. Usage logs and technical data are typically deleted after 2 years unless needed for ongoing security analysis.

When you request account deletion, we immediately stop using your data for service provision and begin the deletion process. Some information may be retained in backup systems for up to 90 days before complete removal, and we're legally required to keep certain financial records for taxation purposes.

You can request early deletion of specific data types that aren't subject to legal retention requirements by contacting our privacy team directly.